FAQ
General
Section titled “General”What is Gonka Broker?
Section titled “What is Gonka Broker?”Gonka Broker is a managed service that gives you access to open-source AI models running on the Gonka decentralized GPU network. It handles all the complexity of blockchain and cryptocurrency — you just use a standard API with USD billing.
Do I need cryptocurrency or a crypto wallet?
Section titled “Do I need cryptocurrency or a crypto wallet?”No. Gonka Broker handles all on-chain operations internally. You pay with a regular credit card, Apple Pay, Google Pay, stablecoins, or other standard payment methods.
Is my data private?
Section titled “Is my data private?”Yes. Gonka Broker does not log or store your prompts and completions. With managed keys, requests pass through our proxy but are not retained. With direct keys, your data never touches our servers at all.
API Keys
Section titled “API Keys”What’s the difference between managed and direct keys?
Section titled “What’s the difference between managed and direct keys?”Managed keys route traffic through Gonka Broker’s proxy and provide full OpenAI API compatibility. Use them with existing OpenAI-based code or third-party tools.
Direct keys connect directly to the Gonka GPU network via the Gonka SDK. Traffic is peer-to-peer — Gonka Broker only handles billing.
See Managed Keys and Direct Keys for details.
I lost my API key secret. Can I recover it?
Section titled “I lost my API key secret. Can I recover it?”No. Key secrets are shown only once at creation for security reasons. If you lose a managed key, you can rotate it to get a new secret. For direct keys, archive the lost key and create a new one.
Can I use Gonka Broker with ChatGPT or other chat interfaces?
Section titled “Can I use Gonka Broker with ChatGPT or other chat interfaces?”Gonka Broker provides an API, not a chat interface. However, you can use it with tools like Cursor, Continue, or any application that supports the OpenAI API. See Third-Party Tools.
Billing
Section titled “Billing”How does pricing work?
Section titled “How does pricing work?”Token prices fluctuate based on GPU supply and demand on the Gonka network. When you top up your account, the current prices are locked for that deposit. Your existing funds always retain the rates they were purchased at. See Billing & Deposits.
What happens when my balance runs out?
Section titled “What happens when my balance runs out?”Your API keys will stop processing requests. No charges are made automatically unless you have auto top-up configured.
Can I get a refund?
Section titled “Can I get a refund?”Contact info@gonkabroker.com for billing inquiries.
Is credit billing available?
Section titled “Is credit billing available?”Yes, for qualified accounts. Credit billing lets you use first and pay via invoice at the end of your billing period. Contact info@gonkabroker.com to discuss eligibility.
Troubleshooting
Section titled “Troubleshooting”My API request returns an authentication error
Section titled “My API request returns an authentication error”Make sure you are using the correct key type for your request method:
- Managed keys (starting with
gk-prx-) go tohttps://proxy.gonkabroker.com/v1 - Direct keys are used with the Gonka SDK, not with the proxy endpoint
My API request returns a “model not found” error
Section titled “My API request returns a “model not found” error”Check that the model name is exactly as shown on the Prices tab in your dashboard. Model names are case-sensitive and include the organization prefix (e.g., Qwen/Qwen3-235B-A22B-Instruct-2507-FP8).
My key is paused or not working
Section titled “My key is paused or not working”Check the key status in your dashboard. A key may be paused if:
- You manually paused it
- Your account balance has reached zero
- There is an outstanding invoice (credit billing accounts)
Top up your balance or resume the key from the dashboard.